CONTACT US

We love hearing from our customers and their furry friends! Whether you have a question about our ultra-cozy pet beds, smart water fountains, tracking your order, or just want to say hello, our dedicated support team is here to help.

📧 Get in Touch

For the fastest response, please reach out to us via email at:

aatra1310@gmail.com

🕒 Customer Service Hours & Response Time

• Our Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST)

• Estimated Response Time: We read every message and strive to get back to you within 48 hours (excluding weekends and federal holidays).

If you are inquiring about an existing order, please make sure to include your Order Number (e.g., #1001) in your email so we can assist you as quickly as possible.

Thank you for choosing Petify Online to pamper your best friend!